Frequently Asked Questions

Q. What sizes are your shelters?
A. Diamond Shelters come in sizes from 15’ wide to 160’ wide and the length that best fits your needs. Although we do have our standard widths, we take pride in our ability to design and manufacture custom sizes.   

Q. How long do the main frame covers last?  What is the warranty on the main frame cover?
A. With good regular maintenance Diamond Shelters 12 oz. main frame covers can last 15 years or more.  Our 12 oz. main frame covers come with a standard 10 year pro-rated warranty.  This can be upgraded to an optional 15 year pro-rated warranty.

Q. What happens if I get a hole in the cover?
A. Because of the design of the fabric, a punctured hole will normally not tear further.  Diamond Shelters has repair kits that can repair most holes. In some cases heat welded repairs can be made on site.

Q. Can I put up a Diamond Shelter myself?  Is it difficult?
A. Every Diamond Shelter package comes with detailed, easy to follow set up instructions.  Our dealers and staff at Diamond Shelters can help you with any questions you may have.  Most frames of our Single Hoop structures can be assembled by 2 people.  However, you may require 4 or more people to pull the cover over, depending on the length of the shelter.  Our smaller Welded Truss Shelters can similarly be assembled by 2 people.  As you get to the 40’ and wider Welded Truss Shelters, three or four people may be required to assemble the frame.  A lift to place the rafters and install the cross bracing and cable bracing may also be required.  You may want to consider hiring an experienced crew to assemble these shelters.  For structures wider than 60’ we strongly recommend you hire an experienced crew to set up the entire shelter.

Q. What do I need for a foundation?
A. This will depend on the size of the Diamond ShelterSingle Hoop Freestanding and High Profile models can be set on the ground and are held securely in place with strong ground anchors at every rafter base.  They can also be mounted on concrete.  Single Hoop Ponywall models are designed to be set up on a wood or concrete ponywall. Talk to your dealer or sales representative for the foundation that best suits your needs.  Most Welded Truss Shelters (depending on their end use) need to have site specific engineering for both the shelter and the foundation.  This means the shelter and foundation are built to withstand wind, rain and snow loads at the location where they are being setup and used.  Check with your local planning or building authority whether you will need an engineer’s stamp on the foundation.  Some types of foundations that have been used on our Welded Truss Shelters are concrete ponywalls, concrete slabs, concrete blocks and screw piles.

Q. Why should I put up a Diamond Shelter?  How is yours different from your competitors?
A. First class workmanship by staff, certified by the Canadian Welding Bureau, go into making each Diamond Shelter.  The results are components that fit together well, joints that are smooth and do not need to be taped with duct tape and very little, if any, on site fabrication when setting them up.  North American made steel and fabric go into all our shelters.  This ensures the steel and fabric in your Diamond Shelter is of a consistent high quality.  Diamond Shelters are certified to CAN/CSA-A660 standards.  This is a quality control program that is your assurance that the material that goes into each shelter part meets the specifications stated or required by engineering.  Finally, after determining the origin of a competitor’s steel and fabric, and the level of certification of the manufacturer’s plant, compare the design of a Diamond Shelter with a competitor.  Find answers to the following questions.  What is the rafter spacing?  What is the diameter of the major structural members?  What is the shipping weight?  How many purlins (Single Hoop) or cross braces (Welded Truss) are used in the shelter?

Q. Are your shelters engineered?
A. A manufacturer cannot get its fabric covered shelters engineered as a group.  If you require an engineers stamp on a shelter you are wanting to purchase, that shelter will be examined using the wind, rain and snow loads where the shelter will be located.  The engineer will stamp that particular shelter if it can withstand the specific loads of the building site.  That engineer’s stamp is not transferable to any other shelter.  Check with your local planning authority whether or not the shelter you wish to purchase needs to have an engineer’s stamp.  If it does, you will need to purchase a Welded Truss Diamond Shelter.

Q. Do I need a building permit to put a Diamond Shelter up?
A. Check with your local planning authority.  Most places require building permits.

Q. Can a Diamond Shelter be added onto?
A. Absolutely.  Of course you cannot change the width of the shelter, but you can add the length that best fits your needs.

Q. What type of steel is used in a Diamond Shelter?
A. Diamond Shelters are manufactured with high quality North American produced steel.  The steel, because it is produced in North America, has very consistent yield and tensile strengths.  All of the major components of a Diamond Shelter, the rafter chords, rafter webbing, purlins and cross bracing are made of hollow structural round tubing.  The diameter and wall thickness of each component are selected so that the component will withstand the stresses placed on it.